Shipping policy

All alcohol orders placed through this website are processed and fulfilled by our certified retailer. 

Order Processing

Orders are typically processed and shipped within 2–3 business days after payment and order details are received. Processing times may vary depending on product availability and order volume.

Shipping Destinations

Shipping is carried out to states where alcohol delivery is legally permitted. Some states may be excluded due to local law or other restrictions (for example, UT or SD may not be supported).

Delivery & Age Verification

Orders containing alcohol are shipped via carriers such as UPS. A signature from a person at least 21 years of age is required upon delivery. We do not sell or ship alcohol to anyone under 21.

Shipping Methods & Rates

Available shipping methods and associated costs will be displayed during the checkout process. You may select the option that best suits your needs at that time. Estimated delivery times and rates depend on the destination and selected method.

Tracking & Notifications

Once your order has shipped, you will receive a confirmation email containing tracking information so you can monitor delivery status. If you experience issues during shipment or delivery, contact the retailer whose contact information appears in your order confirmation emails.

Undeliverable Shipments

In some instances, if a shipment cannot be delivered after multiple carrier attempts, it may be returned to the retailer. Additional fees (such as return or reshipment charges) may apply; the retailer’s customer service will provide details if this occurs.

Legal Compliance

This service may not be available in all places due to local law or other restrictions. The retailer and its partners comply with all applicable alcohol shipping and delivery regulations.

Returns & Refunds:

Returns and refunds for alcohol orders are handled by the licensed retailer. Contact customer service for assistance at info@rivierawineco.com.